Send Big Files & Communicate Securely for Free!

23 12 2009

Ever since the launch of Scribbos at our annual conference, Innovation in Amsterdam, the team has been hard at work working with our customers and their business partners.  So what have we been up to?  We launched a successful campaign to support the Susan G. Komen foundation, we’ve delivered 3 new versions of the SaaS platform with new features, we’ve been talking to media about security needs in healthcare, finalized several key partnerships and our MFT platform Infitran was recognized in the Gartner Magic Quadrant as a Visionary for Managed File Transfer.  More or less, we’ve just been having a fun time since the launch of Scribbos.

We’ve definitely been busy and the community of users grows bigger every day.    Even though we’ve had this much excitement, we continue to look at ways to improve the service and every month we are bringing new capabilities and customer driven enhancements to the platform.  When working with our customers, we have identified a need for our customers who only send a few messages and files a month to better support our current user community.  To that end, a new slimmed down free version has been launched to accommodate users who need to send large files quickly and communicate with all of our customers easily.

This new offering isn’t just to benefit our existing users.   This new option is available for anyone, including users who aren’t using Scribbos with our customers and provides access to our secure communications offering to a whole new community of users who may not be using secure solutions for large files and messages.   After working with our customers who were previously using other free services for sending files, it became apparent that other services don’t encrypt your data at rest or provide the tracking capabilities to ensure your file was received by the intended recipients which is an issue for everyone who sends confidential information.

When Would You Need to Use a Secure Messaging Service?

The simple answer is anytime you need to keep the information you are sending confidential and when you need to ensure they received the message or file.  Many users of Scribbos today leverage the platform for sending big files which can’t be sent through email or they need to move sensitive information for their business such as healthcare plan enrollments for new employees, tax information to your CPA or other regulated information such as that covered by HIPAA or PCI information.

Scribbos for Free provides the same level of security and auditing as our other plans with some usage limits.  Scribbos leverages SSL encryption of the session and encrypts all your data at rest within our secure cloud platform which is not the case from many providers who you may send files with today for free.   If you need to send files bigger than 200MB or need more than 25 messages a month, Scribbos provides other upgraded options for your use which include the following capabilities:

  • Company and Detailed Usage Reporting for all your users
  • The ability to send files up to 2GB through your browser
  • Managed users and recipients
  • Group Management and Reporting for Internal Departments chargebacks
  • Ability to export all the auditing and reporting information for internal analysis and long term retention
  • Block Domains to ensure no information is sent to unauthorized users/receivers
  • Customize your Messages and Notifications for your Company’s needs
  • Custom message signatures
  • Detailed message tracking

To find out all the options, features and plans for your business to securely send information you can look at our plan chart.  Enjoy the holidays!


Don’t get all legal on me and stuff

18 09 2009

So Gartner’s Frank Kenney’s intro to his latest blog post is spot on!

Every CIO must ask Chief Counsel and all of the workers reporting to Legal (including internal and external attorneys, paralegals and administrative executives) how the information that flows in and out their department is governed and controlled.

The challenge for many law firms is they don’t have the IT staff or technical solution in pace to adaquetly support secure communications and data exchange, so email is the next best best.  The recent launch of Scribbos, the latest data exchange and secure communications solution for easily exchanging confidential messages securely is about filling that gap for eDiscovery as one of the commenters on the post cited:

E-discovery is something that has been on the minds and the lips of the email guys for a long time. Unfortunately, not enough people listen to the email guys, and it’s important that, with the convergence of all the MFT interaction patterns—from email to system-to-system to B2B and all the different permutations—you’re able to lay a level of governance (i.e., “Who sent what to whom?”), the auditability aspect (i.e., the reporting of “Did they actually get it?”) and the compliance aspect (i.e., “Can you prove it?”).

So quickly the question of “where’s my file?” is morphing for legal staff, users and business in general to be more about Who sent what file and to whom.   So how are you communicating with your personal and corporate lawyers?

Any chance you have a big disclaimer at the bottom of the email or you had to sign something to authorize the use of email to communicate with your attorney?  I gues if email was secure or not error prone there wouldn’t be disclaimers like the following on the bottom of your real estate agents, CPA or attorney’s email.

The information transmitted is intended solely for the individual or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of or taking action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this email in error please contact the sender and delete the material from any computer.

So who has your file? Your legal agreement? Your mortgage application or other confidential document again?